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Dynamics 365 & Power Platform Lead · London

I design Dynamics 365 solutions that save money and time.

18 years building business systems, nearly ten of them on Microsoft Dynamics. I lead the Dynamics 365 and Power Platform team at People’s Partnership, running BAU alongside greenfield projects, after leading CRM delivery at MS Amlin and NTT Data.

Get in touch See experience

£150Ksaved per year through D365 licensing optimisation
£80Ksaved per year moving Satmetrix to Customer Voice
25%faster complaint handling after CRM redesign
£500K+revenue target met with automated price increases

Selected work

Projects from insurance, transport and industrial services, plus a tool I built for other Dynamics developers.

MS Amlin · Insurance

Quotation Workflow Tool

A D365 tool for brokers’ quotations that improved data capture and sped up decisions, alongside the move to the Unified Interface across UK, Europe and US business units.

D365 CEWorkflowsUI upgrade
NTT Data · Transport for London

Automated data validation

Validation tooling that cut manual errors by 20%, part of four projects I led using Power Automate, Azure Functions and Azure DevOps.

Power AutomateAzure FunctionsDevOps
Safetykleen · 15 countries

Account deduplication and migration

Cleaned and de-duplicated accounts before migrating them into Dynamics CRM and Microsoft AX, with C# plugins and SSRS reporting.

CRM 2015C#SSRS
Side project · Tooling

D365Tech Companion

A desktop companion for Dynamics developers: form inspection, a script library and debugging helpers that work with the browser directly.

C#CDPDev tools

Experience

From customer support in 2008 to leading a Dynamics 365 and Power Platform team.

  1. Apr 2025 – now

    Dynamics 365 & Power Platform Lead

    People’s Partnership

    Lead and manage a team of developers across BAU support and new greenfield projects. Work with business stakeholders and internal teams to shape and deliver new D365 solutions.

  2. Nov 2022 – Mar 2025

    D365 Developer / Solution Architect

    NTT Data UK

    Led development on four major projects, mentored junior developers and ran design workshops. Client CRM solutions replaced manual processes and raised productivity by 30%.

  3. Nov 2019 – Nov 2022

    Lead Dynamics CRM 365 Developer

    MS Amlin

    Led CRM design across UK, Europe and US business units. Delivered the Quotation Workflow Tool, the Unified Interface upgrade and £230K of yearly savings.

  4. Jun 2016 – Nov 2019

    Application Developer / Solution Provider

    Safetykleen

    Dynamics CRM 2015 development across 15 countries: plugins, SSRS, deduplication and price-increase automation.

  5. Jun 2015 – May 2016

    IT & Application Development

    Eskan Electronics

    Built the in-house management system in VB.NET and SQL Server and brought it in line with ISO 9001.

  6. Dec 2010 – Nov 2014

    Systems Developer / Domain Administrator

    Consolidated Group for Industry and Commerce

    Invoicing, stock control, accounting and payroll systems.

  7. Sep 2008 – Nov 2010

    Customer Support → Tech Team Leader

    Informatica Computer Solutions

Skills

Grouped by what I use them for.

Dynamics & Power Platform

  • Dynamics 365 CE
  • Power Pages
  • Plugins & workflows
  • Power Apps
  • Power Automate

Code, cloud & data

  • C# / VB.NET
  • JavaScript
  • Azure Functions
  • Logic Apps
  • Azure DevOps
  • SQL Server
  • SSRS · SSIS
  • KingswaySoft · Scribe

Leading & designing

  • Solution architecture
  • Design workshops
  • Managing dev teams
  • BAU & greenfield delivery
  • Technical documentation
  • Licensing optimisation

Have a Dynamics project?

Migrations, architecture, integrations or leading a team.

[email protected]

© 2026 Salam Daher · DaherTechLondon, United Kingdom